Hospitality Industry

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The Restaurant Labor Crisis: A Structural Void in the “Missing Middle”

The Restaurant Labor Crisis: A Structural Void in the “Missing Middle”

Published on Sunday, March 15, 2026 The hospitality sector is currently facing its most formidable challenge: a structural, protracted shortage of seasoned professionals. While coordinated initiatives have successfully stabilized entry-level recruitment, the focus has fundamentally shifted to a devastating “Missing Middle”—the pivotal stratum of skilled managers, sous chefs, and senior operational personnel indispensable for sustaining…

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Hotels & Restaurants Pivot to ‘Sensory Maximalism’ and ‘Eatertainment’ to Win Back Guests

Hotels & Restaurants Pivot to ‘Sensory Maximalism’ and ‘Eatertainment’ to Win Back Guests

Listen to the Podcast Short at: Apple Podcast | Spotify | YouTube Published on January 11, 2026 Brad Peters, Founder & CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program The landscape of modern hospitality is undergoing a revolutionary transformation. The intense battle for the contemporary traveler’s time and wallet has forced…

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“SC Justice Act” or Act 42 / H. 3430 – Effective January 1, 2026 in South Carolina

“SC Justice Act” or Act 42 / H. 3430 – Effective January 1, 2026 in South Carolina

Effective January 1, 2026, a new law (known as the “SC Justice Act” or Act 42 / H. 3430) went into effect in South Carolina. While it technically keeps the headline requirement for $1 million in liquor liability insurance, it offers businesses specific ways to lower that coverage requirement significantly—potentially down to $300,000—which is intended…

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Hospitality Industry Sounds Alarm: Inflation and High Rates Crush Main Street

Hospitality Industry Sounds Alarm: Inflation and High Rates Crush Main Street

Listen to the Podcast Short at: Apple Podcast | Spotify | YouTube Published on January 4, 2026 Brad Peters, Founder & CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program The hospitality industry, an essential pillar of local economies and the very epitome of “Main Street” commerce, is currently confronting a severe…

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Why “Key Holders” Are Killing the Industry. The New Year’s disasters prove the point.

Published on January 2, 2026 Brad Peters, Founder & CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program The continued viability of independent and national dining and drinking establishments is gravely imperiled. After forty years in the hospitality sector, my assessment is that the industry is in a precipitous decline, evidenced by the…

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Beyond Liability: The Financial Impact of Workplace Complacency

Beyond Liability: The Financial Impact of Workplace Complacency

Listen to the Podcast Short at: Apple Podcast | Spotify | YouTube Published on December 14, 2025 Brad Peters, Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program The legal resolution involving Panda Express ($1.05 million settlement) concerning a carbon dioxide incident serves as a significant and costly cautionary example…

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Always Food Safe Food Protection Manager Certification Exam

Always Food Safe Food Protection Manager Certification Exam

Nationally Accredited. Food Protection Manager Certification Exam. Secure your future in the food service industry with the Always Food Safe Food Protection Manager Certification. Our ANSI/ANAB-accredited program is designed for modern food managers who need a flexible, engaging, and stress-free path to certification. Whether you are a restaurant owner, kitchen manager, or aspiring shift lead,…

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The Phenomenon of “Drinksgiving”: Thanksgiving Eve Evolves into a Preeminent Social Event

The Phenomenon of “Drinksgiving”: Thanksgiving Eve Evolves into a Preeminent Social Event

Listen to the Podcast Short at: Apple Podcast | Spotify | YouTube Published on November 23, 2025 Brad Peters, Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program Thanksgiving Eve, once merely acknowledged as the high-volume travel day preceding the customary American holiday feast, has decidedly transcended that quotidian status….

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The Third-Party Food Delivery Model: An Unsustainable Paradigm for Restaurants

The Third-Party Food Delivery Model: An Unsustainable Paradigm for Restaurants

Listen to the Podcast Short at: Apple Podcast | Spotify | YouTube Published on November 9, 2025 Brad Peters, Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program The pervasive reliance on third-party food delivery applications has created an increasingly untenable operational model, threatening the long-term viability and profitability of…

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