HRBUniversal Coronavirus (Covid19) Preparations

/ Alerts / HRBUniversal Coronavirus (Covid19) Preparations
  • If there is a “Stay in Place” or “Stay at Home” order by local, state or federal government an Instructor-Led Course & Exam session will not be held since the department of health in the jurisdiction does not deem the training essential.  If not the session will be held if the Instructor-Led Course & Exam session minimum is met. “Stay in Place” or “State at Home” order by local, state or federal government overrides the Course & Exam Details that were agreed to during the registration process.  So rescheduled sessions may exceed the 60-day window and no refunds will be given being other options are available to receive your certification.
  • All Instructor-Led Courses will be reduced to 6 – 10 people with one person per table to meet suggested CDC social distancing – Prevention of Coronavirus Disease 2019 (COVID-19).
  • All participants that are uncomfortable attending an Instructor-Led Courses can be moved over to the ServSafe® Online Manager Course and can take the exam at the next Instructor-Led Course & Exam session in your area.  This option is normally $225 but HRBUniversal will be paying the difference from your registration fee and the ServSafe Online Manager Course & Exam option.
  • All participants may reschedule their session without a rescheduling fee if submitted 3 (three) business days prior to the session date.  Please request to be rescheduled online with one of the HRBUniversal chat representatives. You will have up to 1 (one) year to reschedule for a new session from the date of the original session you have been rescheduled to.   If a participant does not attend a session they will be charged a $60 rescheduling fee.
  • We ask that all participants follow the same guidelines that are outlined by the FDA Conditional Employees or Food Employee Reporting Agreement for attending an Instructor-Led Course and/or Exam session.   Please request to be rescheduled online with one of the HRBUniversal chat representatives.  Also, be prepared to submit documentation from a medical practitioner before the start of the scheduled session to eliminate being charged the $60 reschedule fee.  You will have up to 1 (one) year to reschedule for a new session from the date of the original session you have been rescheduled to.
  • If the original participant can not attend the Instructor-Led Course and/or Exam session the contact person may change participants at any time. Please request the participant online with one of the HRBUniversal chat representatives.