HRBUniversal Coronavirus (COVID-19) Preparations

/ Alerts / HRBUniversal Coronavirus (COVID-19) Preparations
  • All Instructor-Led Course & Exam sessions are conducted under the guidance of the state department of health for the area the session is held in.  If the state does have guidance on the number of participants HRBUniversal will follow CDC guidelines of no more than 10 people per session. – Prevention of Coronavirus Disease 2019 (COVID-19).
  • If there is a “Stay in Place” or “Stay at Home” order by local, state, or federal government an Instructor-Led Course & Exam session will not be held since the department of health in the jurisdiction does not deem the training essential.  If not the session will be held if the Instructor-Led Course & Exam session minimum is met. “Stay in Place” or “State at Home” order by local, state, or federal government overrides the Course & Exam Details that were agreed to during the registration process.  So rescheduled sessions may exceed the 60-day window and no refunds will be given being other options are available to receive your certification.
  • All participants that are uncomfortable attending an Instructor-Led Courses can be moved over to the ServSafe® Online Manager Course and can take the exam at the next Instructor-Led Course & Exam session or remote proctor in your area.  This option is $225 and must be requested prior to registration closing 7 days before the session date and HRBuniversal will apply what has already been paid as a credit to the new registration type.  If requested under 7 days the participant will also be charged a $60 reschedule fee plus the online course & exam price.
  • All participants may reschedule their session without a rescheduling fee if submitted 3 (three) business days prior to the session date.  Please request to be rescheduled online with one of the HRBUniversal chat representatives. You will have up to 1 (one) year to reschedule for a new session from the date of the original session you have been rescheduled to.   If a participant does not attend a session they will be charged a $60 rescheduling fee.
  • We ask that all participants follow the same guidelines that are outlined by the FDA Conditional Employees or Food Employee Reporting Agreement for attending an Instructor-Led Course and/or Exam session.   Please request to be rescheduled online with one of the HRBUniversal chat representatives.  Also, be prepared to submit documentation from a medical practitioner before the start of the scheduled session to eliminate being charged the $60 reschedule fee.  You will have up to 1 (one) year to reschedule for a new session from the date of the original session you have been rescheduled to.
  • If the original participant can not attend the Instructor-Led Course and/or Exam session the contact person may change participants at any time. Please request the participant online with one of the HRBUniversal chat representatives.