Restaurant Podcast Short

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Welcome to “From Kitchen to C-Suite,” the definitive podcast for professionals within the dynamic hotel, restaurant, and bar industry. Whether one is commencing their career or aspiring to executive leadership, this podcast provides invaluable insights and actionable guidance for professional advancement.

Episodes critically examine key facets of hospitality, including: Career Progression: Strategies and recommendations for career advancement, from entry-level positions to leadership roles.

  • Quality Assurance Standards: Comprehension and implementation of best practices to ensure exceptional service and product quality. Food Safety: Comprehensive directives on upholding the highest food safety standards within an establishment.
  • Responsible Alcohol Vending: Navigating the complexities of alcohol service with responsibility and legal adherence.
  • Evolving Industry Trends: The hotel, restaurant, and bar industries are evolving rapidly, driven by three key trends: the rise of technology, a strong focus on sustainability, and a growing demand for personalized experiences. These trends are transforming operations and redefining guest expectations.
  • Evolving Industry Trends: The hotel, restaurant, and bar industries are evolving rapidly, driven by three key trends: the rise of technology, a strong focus on sustainability, and a growing demand for personalized experiences. These trends are transforming operations and redefining guest expectations.
  • Service Excellence: Service excellence in the hotel, restaurant, and bar industry goes beyond basic politeness. It is a strategic approach that focuses on consistently exceeding customer expectations and creating memorable experiences. This is achieved by combining three core elements: personalized attention, operational efficiency, and emotional intelligence.
  • Guest Experience Perspectives: In the hotel, restaurant, and bar industries, the guest experience is the sum of every interaction and impression a customer has with a business—from the moment they first consider a visit to long after they’ve left. It’s a holistic perspective that is shaped by three key dimensions: the digital journey, the physical environment, and the human connection.

Join us as we explore the challenges and opportunities inherent in this vibrant industry, offering expert interviews, practical advice, and real-world case studies to foster professional success. Tune in to acquire the knowledge and inspiration necessary to transform kitchen experience into C-Suite achievement.

Beyond the Health Inspector: The New Rules of Restaurant Food Safety

Beyond the Health Inspector: The New Rules of Restaurant Food Safety

Listen to the Podcast Short at: Apple Podcast | Spotify | YouTube Published on October 12, 2025 Brad Peters, Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program A Paradigm Shift in Ensuring Public Health The landscape of restaurant food safety is undergoing a significant and transformative evolution, moving decisively…

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Ready to Open? Top Must-Haves for a Packed House on Day One

Ready to Open? Top Must-Haves for a Packed House on Day One

Listen to the Podcast Short at: Apple Podcast | Spotify | YouTube Published on September 29, 2025 Brad Peters, Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program Opening a new business is more than just a grand gesture; it’s a strategic undertaking where the first day sets the tone…

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The Silent Killer Isn’t Food Cost in a Restaurant

The Silent Killer Isn’t Food Cost in a Restaurant

Listen to the Podcast Short at: Apple Podcast | Spotify | YouTube Published on September 21, 2025 Brad Peters, Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program In the intensely competitive world of restaurant operations, the spotlight often falls on managing food costs. Owners and managers meticulously scrutinize every…

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Cultivating Romantic Connections: Restaurants Capitalize on the Singles Market through Football-Themed Matchmaking Initiatives

Cultivating Romantic Connections: Restaurants Capitalize on the Singles Market through Football-Themed Matchmaking Initiatives

Listen to the Podcast Short at: Apple Podcast | Spotify | YouTube Published on September 14, 2025 Brad Peters, Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program While athletic prowess and strategic plays dominate the football field, establishments in Houston are discovering a novel and highly effective strategy: leveraging…

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The Hidden Cost: Why Restaurants Opt for Foreign Seafood Over Local Catches

The Hidden Cost: Why Restaurants Opt for Foreign Seafood Over Local Catches

Listen to Podcast Short at: Apple Podcast | Spotify | YouTube Published on September 7, 2025 Brad Peters, Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program The Economic Equation: Cost Factors Driving Seafood Choices In today’s competitive culinary landscape, restaurants are constantly seeking ways to optimize their operations and…

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Can Alcohol Help Fast-Food Brands Win on Experience?

Can Alcohol Help Fast-Food Brands Win on Experience?

Listen to Podcast Short at: Apple Podcast | Spotify | YouTube Published on August 31, 2025 Brad Peters, Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program In a surprising but increasingly common trend, quick-service restaurants (QSRs) are embracing alcohol as a key ingredient in their strategy to enhance the…

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Gratuity Guidance: The Imperative for Restaurants to Calculate Tips Solely on Food & Beverage Sales

Gratuity Guidance: The Imperative for Restaurants to Calculate Tips Solely on Food & Beverage Sales

Listen to Podcast Short at: Apple Podcast | Spotify | YouTube Published on August 31, 2025 Brad Peters, Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program As the restaurant industry navigates an intricate landscape characterized by evolving consumer expectations, sophisticated payment technologies, and increasingly stringent financial regulations, a crucial…

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Diner Stunned as Waiter Rejects $25 Tip: “Not Enough”

Diner Stunned as Waiter Rejects $25 Tip: “Not Enough”

Listen to Podcast Short at: Apple Podcast | Spotify | YouTube Published on August 31, 2025 Brad Peters, Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program Wait staff are trained to go above and beyond for customers, but what happens when a customer’s generosity isn’t what it seems? In…

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