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The Demise of Hospitality: How Neglect of Service and Basic Amenities Are The Downfall of to Hotel Industry’s

The Demise of Hospitality: How Neglect of Service and Basic Amenities Are The Downfall of to Hotel Industry’s

Published on July 10, 2025, by Brad Peters, Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program The once-thriving hotel industry, a cornerstone of travel and leisure, is facing an unprecedented crisis. A pervasive decline in basic service standards and a shocking absence of fundamental amenities have alienated guests, pushing…

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Webinar on FTC proposed ban on restaurant fees

Restaurant operators could be forced to scrap service fees and other surcharges under a new proposed rule from the Federal Trade Commission (FTC), a rule that could upend restaurant pricing. Under this plan, operators of any size could face federal penalties for using service charges to compensate waitstaff or credit card surcharges to help with…

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