The Digital Shift: How AI is Revolutionizing the Restaurant Industry

The Digital Shift: How AI is Revolutionizing the Restaurant Industry

  Listen to the Podcast Short at: Apple Podcast | Spotify | YouTube Published on January 25, 2026 The conceptual boundary separating science fiction from operational reality is rapidly dissolving within the restaurant sector, where the once-futuristic notion of artificial intelligence (AI) has become an indispensable, contemporary technological pillar. This extensive “digital shift” represents not…

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The “Lipstick Effect” Hits the Menu: Consumers Trade Fine Dining for Affordable Indulgence

The “Lipstick Effect” Hits the Menu: Consumers Trade Fine Dining for Affordable Indulgence

Listen to the Podcast Short at: Apple Podcast | Spotify | YouTube Published on January 18, 2026 Persistent global economic uncertainties, characterized by pervasive inflation and consequently tighter household budgets, are catalyzing a profound and measurable transformation in consumer dining behavior. We have identified this strategic shift as the “Cocktail and Appetizer Effect”—a contemporary parallel…

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Hotels & Restaurants Pivot to ‘Sensory Maximalism’ and ‘Eatertainment’ to Win Back Guests

Hotels & Restaurants Pivot to ‘Sensory Maximalism’ and ‘Eatertainment’ to Win Back Guests

Listen to the Podcast Short at: Apple Podcast | Spotify | YouTube Published on January 11, 2026 Brad Peters, Founder & CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program The landscape of modern hospitality is undergoing a revolutionary transformation. The intense battle for the contemporary traveler’s time and wallet has forced…

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“SC Justice Act” or Act 42 / H. 3430 – Effective January 1, 2026 in South Carolina

“SC Justice Act” or Act 42 / H. 3430 – Effective January 1, 2026 in South Carolina

Effective January 1, 2026, a new law (known as the “SC Justice Act” or Act 42 / H. 3430) went into effect in South Carolina. While it technically keeps the headline requirement for $1 million in liquor liability insurance, it offers businesses specific ways to lower that coverage requirement significantly—potentially down to $300,000—which is intended…

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Hospitality Industry Sounds Alarm: Inflation and High Rates Crush Main Street

Hospitality Industry Sounds Alarm: Inflation and High Rates Crush Main Street

Listen to the Podcast Short at: Apple Podcast | Spotify | YouTube Published on January 4, 2026 Brad Peters, Founder & CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program The hospitality industry, an essential pillar of local economies and the very epitome of “Main Street” commerce, is currently confronting a severe…

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Why “Key Holders” Are Killing the Industry. The New Year’s disasters prove the point.

Published on January 2, 2026 Brad Peters, Founder & CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program The continued viability of independent and national dining and drinking establishments is gravely imperiled. After forty years in the hospitality sector, my assessment is that the industry is in a precipitous decline, evidenced by the…

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Smaller Portions and Family-Style Takeout to Boost Sales and Reduce Costs

Smaller Portions and Family-Style Takeout to Boost Sales and Reduce Costs

Listen to the Podcast Short at: Apple Podcast | Spotify | YouTube Published on December 28, 2025 Brad Peters, Founder & CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program The 2026 outlook for the food service industry is characterized by two essential and complementary strategic shifts, both engineered to enhance profitability,…

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The Essential Mandate for Food Defense in the Food Service Industry: A Proactive Imperative

The Essential Mandate for Food Defense in the Food Service Industry: A Proactive Imperative

Listen to the Podcast Short at: Apple Podcast | Spotify | YouTube Published on December 21, 2025 Brad Peters, Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program The contemporary threat landscape has elevated the urgency for rigorous food defense measures from a suggested best practice to an essential mandate….

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Beyond Liability: The Financial Impact of Workplace Complacency

Beyond Liability: The Financial Impact of Workplace Complacency

Listen to the Podcast Short at: Apple Podcast | Spotify | YouTube Published on December 14, 2025 Brad Peters, Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program The legal resolution involving Panda Express ($1.05 million settlement) concerning a carbon dioxide incident serves as a significant and costly cautionary example…

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Five Transformative Food and Packaging Trends for QSRs in 2026

Five Transformative Food and Packaging Trends for QSRs in 2026

Listen to the Podcast Short at: Apple Podcast | Spotify | YouTube Published on December 7, 2025 Brad Peters, Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program The quick-service restaurant (QSR) sector stands at the precipice of a year defined by fundamental, tech-driven transformation. To not only sustain a…

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