Published on July 10, 2025, by Brad Peters, Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program From the trenches of full-service restaurants, a growing concern is emerging: the increasing prevalence of tipping at quick-service restaurants (QSRs) and coffee houses is having a detrimental effect on the service culture in…
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Published on July 10, 2025, by Brad Peters, Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program The once-thriving hotel industry, a cornerstone of travel and leisure, is facing an unprecedented crisis. A pervasive decline in basic service standards and a shocking absence of fundamental amenities have alienated guests, pushing…
Continue readingRestaurant operators could be forced to scrap service fees and other surcharges under a new proposed rule from the Federal Trade Commission (FTC), a rule that could upend restaurant pricing. Under this plan, operators of any size could face federal penalties for using service charges to compensate waitstaff or credit card surcharges to help with…
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