Hospitality Management

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Why “Key Holders” Are Killing the Industry. The New Year’s disasters prove the point.

Published on January 2, 2026 Brad Peters, Founder & CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program The continued viability of independent and national dining and drinking establishments is gravely imperiled. After forty years in the hospitality sector, my assessment is that the industry is in a precipitous decline, evidenced by the…

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Ready to Open? Top Must-Haves for a Packed House on Day One

Ready to Open? Top Must-Haves for a Packed House on Day One

Listen to the Podcast Short at: Apple Podcast | Spotify | YouTube Published on September 29, 2025 Brad Peters, Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program Opening a new business is more than just a grand gesture; it’s a strategic undertaking where the first day sets the tone…

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The Diminishing Role of Hotel & Restaurant Managers: From Strategists to Key Holders

The Diminishing Role of Hotel & Restaurant Managers: From Strategists to Key Holders

Published on July 27, 2025 Brad Peters, Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program   The Current Landscape: A Shift in Managerial Responsibilities In an increasingly competitive hospitality industry, a concerning trend has emerged: hotel and restaurant managers are transitioning from proactive operational leaders to mere “key holders.”…

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