Listen Now! HRBUniversal is proud to announce the launch of our newest media venture: The “Mise En Place (MEEZ-ahn-PLAHZ)” Culture First Podcast. In the culinary world, mise en place means “everything in its place.” It is the invisible infrastructure behind every flawless service. We believe the exact same principle applies to leadership. Designed specifically for…
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Published on Sunday, May 3, 2026 The global hospitality landscape in 2026 is undergoing a fundamental structural realignment. Driven by the dual pressures of “sticker shock” at the point of sale and a profound post-pandemic shift toward health-conscious, experiential consumption, the industry is decisively pivoting away from the monolithic “entrée-and-sides” model. In its wake, a…
Continue readingPublished on January 2, 2026 Brad Peters, Founder & CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program The continued viability of independent and national dining and drinking establishments is gravely imperiled. After forty years in the hospitality sector, my assessment is that the industry is in a precipitous decline, evidenced by the…
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The Gold Standard in Food Safety Leadership Demonstrate your commitment to food safety and lead your team with confidence. The ServSafe® Food Protection Manager Certification is the industry’s leading credential, recognized by more federal, state, and local jurisdictions than any other food safety certification. Accredited by the American National Standards Institute (ANSI)-Conference for Food Protection…
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Listen to the Podcast Short at: Apple Podcast | Spotify | YouTube Published on September 29, 2025 Brad Peters, Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program Opening a new business is more than just a grand gesture; it’s a strategic undertaking where the first day sets the tone…
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Published on July 27, 2025 Brad Peters, Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program The Current Landscape: A Shift in Managerial Responsibilities In an increasingly competitive hospitality industry, a concerning trend has emerged: hotel and restaurant managers are transitioning from proactive operational leaders to mere “key holders.”…
Continue readingStop Paying Managers Who Are Just Key Holders The post-pandemic labor shortage forced hospitality businesses to promote staff quickly. As a result, many hotels, restaurants, and bars are currently run by Key Holders—employees who open and close the door, cover call-outs, and put out fires, but lack the critical training to make proactive operational decisions….
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