Listen to Podcast Short at: Apple Podcast | Spotify | YouTube Published on August 31, 2025 Brad Peters, Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program In a surprising but increasingly common trend, quick-service restaurants (QSRs) are embracing alcohol as a key ingredient in their strategy to enhance the…
Listen to Podcast Short at: Apple Podcast | Spotify | YouTube Published on August 31, 2025 Brad Peters, Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program In the fiercely competitive hospitality sector, cultivating brand loyalty is increasingly dependent on an exceptional customer experience (CX), as highlighted by Qualtrics. While…
Published on July 30, 2025 Brad Peters, Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program For many, dining out is a pleasurable experience, a chance to unwind and enjoy good food and company. However, there are times when a consumer might find themselves in a situation where leaving a…