Hotel Shorts: Big Insights, Small Bites.

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The hospitality world moves at a breakneck pace. We know you don’t always have an hour to sit down for a full episode between check-ins and banquet setups. That’s why we created Hotels: Shorts—a curated series of high-impact highlights from the Kitchen to C-Suite podcast, specifically tailored for the lodging and resort sector.

These “Shorts” distill the wisdom of industry legends into 5-to-10-minute masterclasses, focusing on the unique challenges and triumphs of the hotel business.

 

The Unseen Cost of Hotel Unions

The Unseen Cost of Hotel Unions

Listen to the Podcast Short at: Apple Podcast | Spotify | YouTube Published on September 21, 2025 Brad Peters, Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program The debate surrounding the influence of labor unions within the hotel industry is intensifying, with hospitality leaders voicing growing concerns about the…

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Navigating the Evolving Landscape: Hotel Operational Challenges in 2025

Navigating the Evolving Landscape: Hotel Operational Challenges in 2025

 Listen to the Podcast Short at: Apple Podcast | Spotify | YouTube Published on September 14, 2025 Brad Peters, Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program The hotel industry in 2025 faces a complex and dynamic environment, shaped by the intersection of evolving consumer expectations, rapid technological…

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Beyond the Bleachers: How  Hotels Can Tackle the Competition for Football Fans with Winning Room Packages

Beyond the Bleachers: How Hotels Can Tackle the Competition for Football Fans with Winning Room Packages

Listen to the Podcast Short at: Apple Podcast | Spotify | YouTube Published on September 7, 2025 Brad Peters, Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program As the roar of the crowd signals another exciting football season, the hospitality industry prepares for a surge in visitors. Many hotels…

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Beyond the Price Tag: Why Customer Experience is Key to Guest Loyalty

Beyond the Price Tag: Why Customer Experience is Key to Guest Loyalty

Listen to Podcast Short at: Apple Podcast | Spotify | YouTube Published on August 31, 2025 Brad Peters, Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program In the fiercely competitive hospitality sector, cultivating brand loyalty is increasingly dependent on an exceptional customer experience (CX), as highlighted by Qualtrics. While…

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Service Dogs in Hotels: A Guide to Rights and Responsibilities

Service Dogs in Hotels: A Guide to Rights and Responsibilities

Listen to Podcast Short at: Apple Podcast | Spotify | YouTube Published on August 24, 2025 Brad Peters, Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program Service animals play a vital role in the lives of individuals with disabilities, providing assistance and support that enables them to navigate the…

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Outrage Over Excessive Hotel Fees and Shady Payment Practices

Published on August 12, 2025 Brad Peters, Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program Consumers are past being pissed! A growing wave of consumer outrage is sweeping across the hotel industry as guests increasingly face exorbitant incidental or deposit fees, often exceeding $100 for a single overnight stay…

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