Operations Management

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Why “Key Holders” Are Killing the Industry. The New Year’s disasters prove the point.

Published on January 2, 2026 Brad Peters, Founder & CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program The continued viability of independent and national dining and drinking establishments is gravely imperiled. After forty years in the hospitality sector, my assessment is that the industry is in a precipitous decline, evidenced by the…

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SURE™ Food Safety Manager Instructor-Led Remote Course & Exam

SURE™ Food Safety Manager Instructor-Led Remote Course & Exam

Food safety is an essential part of any food service or retail operation. Understanding the risks and ways to prevent foodborne illness will protect customers and businesses from harm. The person-in-charge of a food service or retail establishment must know how and what food safety practices to monitor. Proper food safety training can lead to…

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