Listen to Podcast Short at: Apple Podcast | Spotify | YouTube Published on August 31, 2025 Brad Peters, Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program Wait staff are trained to go above and beyond for customers, but what happens when a customer’s generosity isn’t what it seems? In…
Published on July 20, 2025, by Brad Peters, Founder, Director, CEO of HRBUniversal & The Plate & Pour Collective Equity Partner Program A recent incident at an Italian restaurant has ignited a heated discussion online regarding tipping etiquette and the expectations placed on waitstaff, even in cases of poor service. A customer, humiliated by his…