The SafeMark® Food Protection Manager Certification program is customized to meet the unique training & exam needs of the retail food industry, including supermarkets, superstores, food warehouse outlets, limited assortment stores, and convenience stores. FMI developed this program, working with experts who have been training retail food managers and employees for more than 25 years. The SafeMark® certification exam is…

Responsible Vendor Service Compliance Program Protect your assets by becoming a responsible vendor for your state.  Responsible vendor training is a program offered to servers at bars and restaurants and can protect an owner’s license if an employee acts irresponsibly.  The program uses a combination of training & audits for on-premise establishments to verify that…

$7K Average penalty cost for failing an OSHA inspection. Preparing for an OSHA Compliance Inspection Over the last year and a half, essential businesses in agricultural and food manufacturing have faced many challenges, not the least of which was a pandemic. Through it, all hospitality, foodservice, and retail business continued to operate heroically. As a result of the…

How Our Mystery Shopping Program Works We refer to the industry’s most carefully screened professional restaurant evaluators, who visit your operation, blending in perfectly. The mystery shoppers measure performance based on your criteria and provide a detailed, step-by-step narrative of the experience. HRBUniversal’s dedicated consultants then compare this data against industry benchmarks providing operations with results that…