Learn2Serv Alcohol Seller/Server Education


SKU: learn2serv-alcohol-seller-server-education Categories: , ,


This course provides you with the necessary knowledge and techniques you need to be a responsible seller of alcohol. Specifically, you will learn how to protect yourself and your establishment from liability; how alcohol affects your customers; how to recognize the effects of alcohol on your customers; how to prevent customers from becoming intoxicated; how to intervene when you need to refuse a sale to someone; how to prevent and deal with disturbances; how to accurately check IDs and recognize minors; how to prevent second-party sales; and how to refuse a sale. Additionally, you will also learn Food Safety First, a uniquely effective way to train food workers in food safety. The five-part video series uses colorful characters, humor, and an interesting storyline to engage workers in a non-threatening manner. 

Course Objectives

At the conclusion of the Responsible Vendor Training portion of this course, the learner will be able to:

  • Describe alcohol use
  • Recognize the effects of alcohol
  • Identify the seller’s role in the enhancement of public safety
  • Discuss the seller’s responsibilities and obligations under the law
  • Define blood alcohol concentration and how it is calculated
  • Describe the effects of mixing alcohol with other drugs
  • Recognize intoxicated individuals
  • Refuse a sale to someone with little conflict
  • Prevent disturbances in the establishment and handle difficult situations
  • Check IDs accurately and recognize clues for when an individual is using a fake ID
  • Recognize second-party sales