All help tickets are answered within 10 business days. Most are resolved within 72 business hours. Please review Course & Exam Details, Terms of Service and Privacy Policy before submitting your HELP TICKET. Most questions are answered in these documents.
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FAQ Detail
Yes. Unused courses are valid for one year from the date of purchase. Once a course has been started: ServSafe Food Handler courses must be completed in 60 days. ServSafe Manager and ServSafe Alcohol courses must be completed in 90 days. After a course has expired, a student will not be able to access that course. A new one will need to be purchased. Online courses are not refundable and expiration dates cannot be extended.
