- Online Training Courses are assigned within 24 hours of purchased (Monday – Friday; Excluding Holiday’s). All online training course purchased are final and are non-refundable. Please verify regulatory requirements prior to purchase. All online course are designed for computer access and will not work with a tablet or smartphones unless specified on course description.
- Physical Items Orders are shipped within 3 business days (Monday – Friday; Excluding Holiday’s) by a third party warehouse and all orders are charged a $12.50 handling fee plus shipping. UPS Next Day Air & 2nd Day Air orders must be placed by 12:00 PM CST to be shipped same day as order placement. Click here to view UPS Ground Transit times.
- Please Note: Business days do not include weekends or holidays and orders shipped via UPS Next or 2nd Day Air may not be delivered until 7:00 PM.
- We cannot ship orders to P.O. boxes.
- Sales tax is configured on HRBUniversal office address 4000 Eagle Point Corporate Drive Birmingham, AL 35242.
- UPS Shipping is configured at our 3rd party fulfillment warehouse at 1750 Wallace Avenue St. Charles, Illinois 60174.
- All orders are pending until payment is received via PayPal or Credit Card processed by Square.
- HRBUniversal LLC Online Store Return Policy