What Is ManageFirst®?
ManageFirst is a competency-based, management development program brought to you by the most trusted organization in the industry — the National Restaurant Association (NRA) — and Pearson. Through a rigorous 18-month Job Task Analysis by more than 400 academics, operators, hiring managers, and executives, this unique program focuses on the key competencies critical for success in the industry defined by today’s professionals while incorporating common course objectives across the 10 topic areas. In addition to the JTA process, extensive market and product research were performed to ensure that the program is designed to meet the needs of the academic community.
HRBUniversal brings this program to the hospitality industry in seminar form & self-study with proctored examination to help develop your operation management team to succeed and assist you in maximizing your operations profits.
ManageFirst Core Credential Topics
The ManageFirst Program core titles are organized as subject matter groups that are reflected in the 3 textbooks plus the ServSafe Food Protection Manager Certification. For example, the Controlling Foodservice Costs Guide could correlate with a Cost Control or Operations Management Course.
ManageFirst Foundation Elective Topics
The ManageFirst Program elective titles are organized as subject matter groups that are reflected in the 7 textbooks plus the ServSafe Alcohol Certification. For example, the Controlling Foodservice Costs Guide could correlate with a Cost Control or Operations Management Course.
Participants in the ManageFirst Program earn ManageFirst Program certificates after passing the exam correlating to a ManageFirst topic. These certificates, provided by the National Restaurant Association, are a lasting recognition of a student’s accomplishment and serve as a resource to be used in the job search process. See a sample certificate.
The ManageFirst Professional® (MFP) Credential
Upon successful completion of five ManageFirst Program exams (four core topics and one foundation topic) and 800 hours of requisite documented work experience, a student is awarded the ManageFirst Professional® (MFP) Credential. See a sample ManageFirst Professional Credential.
ServSafe®, ServSafe Alcohol®, ServSafe Food Handler®, ServSafe Allergens™, ServSafe® International, ManageFirst®, NRA Culinary Exams, and Foodservice Management Professional® (FMP®) are a registered trademarks of the National Restaurant Association Educational Foundation, used under license by National Restaurant Association Solutions, LLC, a wholly owned subsidiary of the National Restaurant Association.