Refund Request

/ Refund Request

TRAINING AND/OR EXAM REFUND POLICY:

All training/exam registrations are final unless HRBUniversal does not conduct training/exam with in 60 days from the original training/exam date with in a 60 mile radius of the original class location.  Participant may cancel five (5) calendar days after registration and receive a full refund unless registration is under ten (10) calendar days.

When registering for training or exam you agreed that you have accepted & have read the Training & Exam Details Details by typing your name.  Once you accept and make payment your IP Address was recorded as a digital signature that you accept & have read Training & Exam Details and a confirmation email is sent to the email address used for registration noting that you you accept & have read Training & Exam Details.

If your request does not meet the the guidelines outlined in the Training & Exam Details a refund will not be issued.  All refund request will be reviewed with in 10 business days from submission and you will receive an email on the status one it has been reviewed of the status.

ONLINE STORE REFUND/REFUND POLICY:

  • All product returns must be made within 30 days from the date of invoice.
  • All returned products must be unopened original and resalable condition.
  • Custom materials & online training/exams are not returnable.
  • Retail & Sales Tax Only will be refunded.
  • All returned items must have a return authorization assigned by HRBUniversal and shipped to HRBUniversal 4000 Eagle Point Corporate Drive Birmingham, AL 35242.
  • Once returned item is received the item will be inspected within 3 business days and all credits will be issued on the 20th of every month.
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